Cadell Road, 400 016, Mumbai, Maharashtra, India

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Shoes Etc?

Shipping Charges are FREE! incase of Free Shipping products.

For other products shipping charges are levied as per your delivery location’s distance from our warehouse.

We charge Rs.50 for all COD orders. You can SAVE Rs 50 if you pay by Credit/Debit Card/net banking through PayUmoney Gateway.

For more details check our shipping policy

Which payment methods are accepted by Shoes Etc?

Debit/ Credit card, Net banking, UPI, Jio Money, Ola Money, Airtel, Oxigen, Yes Pay & Freecharge e-wallets & Cash on Delivery.

How long will delivery take?

Orders are processed within 2 working day of placing the order, and delivered in 2-7 working days from date of shipping depending on your delivery location from our warehouse.

For more details check our shipping policy

How secure is shopping from Shoes Etc? Is my data protected?

Our website is HTTPS encrypted which is an internet communication protocol that keeps any kind of data, including your passwords, text messages, and credit card details, safe while in transit between your computer/ cell phone and our server. In short, HTTPS is secure where “S” at the end literally stands for “Secure.” HTTPS keeps your data confidential by using the Transport Layer Security protocol (TSL), frequently referred to as SSL (Security Sockets Layer). 

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

For more details check our privacy policy.

What exactly happens after ordering?

Within 2 days order will be dispatched. Delivery takes 2-7 days depending on your delivery location from our warehouse.

Do I receive an invoice for my order?

Yes invoice will be sent on your email and in your order shipment.

Send us an email